THE GROUP

Your missions

• Welcome customers
• Inform and advise guests during their stay
• Ensure telephone reception
• Manage reservations, availability and allocation of apartments
• Invoice and collect cash from guests as soon as they arrive
• Ensure cash register security and control of funds
• Ensure daily closing of the establishment
• Help build customer loyalty and ensure a good image for the Zenitude brand
• Place orders and monitor deliveries
• Ensure the longevity of the residence's equipment and the safety of people and property within the hotel.

You ideally have at least one significant experience as a Receptionist in a hotel establishment.

You are bilingual in English, and fluency in a third language would be a plus. You are a good communicator, responsive and rigorous.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.

Your sense of service, enthusiasm and organizational skills are all assets that will help you succeed in your missions.

Position to be filled on a long-term contract to start as soon as possible.

• Besançon - La City

YOUR MISSIONS

• Welcome guests and facilitate their stay from arrival to departure
• Handle the telephone switchboard
• Process, follow up, and control reservations
• Invoice stays and process payments
• Manage the room reservation schedule and coordinate room assignments
• Serve breakfast
• Handle customer relations, ensure guest satisfaction, and manage any complaints
• Manage stock levels and supplier orders
• Monitor key performance ratios and end-of-month inventories

Ideally, you have significant experience in a hotel establishment.

You are bilingual in English. You have strong communication skills, responsiveness, and attention to detail.

You present yourself professionally, have excellent verbal skills, are dynamic, and can easily adapt.

Your sense of service, enthusiasm, and organizational skills will be key assets in successfully carrying out your missions.

• Divonne-les-Bains - Divonne Portes de Genève

Your missions

• Welcome customers
• Inform and advise guests during their stay
• Ensure telephone reception
• Manage reservations, availability and allocation of apartments
• Invoice and collect cash from guests as soon as they arrive
• Ensure cash register security and control of funds
• Ensure daily closing of the establishment
• Help build customer loyalty and ensure a good image for the Zenitude brand
• Place orders and monitor deliveries
• Ensure the longevity of the residence's equipment and the safety of people and property within the hotel.

You ideally have at least one significant experience as a receptionist in a hotel establishment.

You are bilingual in English, and fluency in a third language would be a plus. You are a good communicator, responsive and rigorous.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.

Your sense of service, enthusiasm and organizational skills are all assets that will help you succeed in your missions.

Position to be filled on a permanent 35-hour contract as soon as possible.

• Antibes - Le Maestria

Your missions

• Manage the reception team
• Integrate, train and develop the skills of the reception team
• Organize customer arrival and departure operations
• Keep the various management charts up to date
• Develop and implement action plans to improve team performance in terms of reception, sales and administrative skills.
• Manage the PMS, reservations and Yield Mangement for which he/she is responsible, and ensure good communication with the MR or Manager.
• Monitor daily invoicing and cash receipts.
• Monitor the administrative follow-up of lodging operations (calculation of occupancy, average prices, etc.).
• Handle any complaints
• Apply and ensure compliance with the establishment's sales policy
• Welcome, inform and advise customers
• Offer and sell products
• Record reservations
• Collect invoices for stays
• Contribute to quality of welcome and stay
• Manage relations with agencies

You ideally have at least one significant experience as a receptionist in a hotel establishment.

You are fluent in English. You are a good communicator, responsive and rigorous.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.Your sense of service, enthusiasm and organizational skills are all assets that will help you succeed in your missions.Position to be filled on a permanent 39-hour contract as soon as possible..

• Magny-les-Hameaux - Versailles

Your tasks

• Refurbishment of flats on a monthly, weekly and monthly basis
• Restoring sanitary facilities and communal areas
• Supplying and organising a trolley
• Replenishing rooms with welcome products and linen
• Interpreting duty rosters and work sheets
• Follows task scheduling procedures
• Checking the condition of equipment, linen and furniture
• Reporting any anomalies or damage observed in the rooms
• Use and storage of cleaning products
• Checking the quantity and quality of linen Identifying the products and equipment required for each cleaning activity
• Optimise the use of the products and equipment provided
• Check that cleaning equipment is working properly and report any breakdowns
• Apply health and safety rules
• Adopt appropriate gestures and postures
• Pass on information to management and other team members
• Adapt the way you organise your work according to the directives of your hierarchy and the variability of workflows.

Ideally, you will have at least one period of significant experience in a hotel establishment.

You are fluent in English and a third language would be a plus. You are a good communicator, responsive and thorough.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.

Your sense of service, enthusiasm and organisational skills are all assets that will help you to successfully complete your assignments.

35h, available immediately

• Divonne-les-Bains - L'Orée du Parc
• Divonne-les-Bains - La Versoix

Your missions

• Welcome the clients
• Provide information to the clients while their stay
• Be in charge of the incoming and outgoing calls
• Manage the bookings, the availability and attribution of the apartments
• Proceed to the billing and the cashing when clients arrive
• Control the cash machine safety
• Manage the establishment closure
• Be in charge of the breakfast service
• Participate to the clients loyalty and share a good image of the brand Zenitude
• Deal with the orders and deliveries
• Check the well-functioning of the materials and safety of the customers within the hotel

You have ideally a valuable experience as hotel receptionist.

You speak french and english fluently and the knowledge of a 3rd language is a bonus. You have good communication skills, reactivity and strictness.

You have a professional attitude and a good elocution, you are dynamic and you know how to adapt yourself.

Your sense of service, your enthusiasm and your organization are assets that will help you achieve you missions.

• Magny-les-Hameaux - Versailles

Your missions

• Welcome customers
• Inform and advise guests during their stay
• Ensure telephone reception
• Manage reservations, availability and allocation of apartments
• Invoice and collect cash from guests as soon as they arrive
• Ensure cash register security and control of funds
• Ensure daily closing of the establishment
• Help build customer loyalty and ensure a good image for the Zenitude brand
• Place orders and monitor deliveries
• Ensure the longevity of the residence's equipment and the safety of people and property within the hotel.

You ideally have at least one significant experience as a Receptionist in a hotel establishment.

You are bilingual in English, and fluency in a third language would be a plus. You are a good communicator, responsive and rigorous.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.

Your sense of service, enthusiasm and organizational skills are all assets that will help you succeed in your missions.

Position available on a permanent 35H contract to be filled as soon as possible.

• Divonne-les-Bains - Divonne Portes de Genève