THE GROUP

Zenitude La Valadière, Ascend Hotel Collection situé sur le golf de Juvignac recherche des SERVEURS H/F pour ce site d'exception !

Ce magnifique établissement dispose de 75 chambres de haut standing, d'un restaurant La Source des Saveurs, de salles de séminaires et d'un spa La Source de la Valadière de 1000m².

Un profil solide et expérimenté, avec au moins une première expérience sur un poste similaire est de rigueur.

Vos missions

• Capacité à réaliser des tâches en suivant avec exactitude les règles, les procédures, les instructions qui ont été fournies et à transmettre clairement des informations
• Maintien d'une atmosphère chaleureuse et professionnelle adaptée à l'établissement et à son standing
• Tenue de la caisse, de la gestion des stocks des boissons (inventaires, commandes, réception et rangement des commandes)
• Gestion du nettoyage des machines et des équipements du bar/restaurant
• Vous devez être polyvalent et assurer le service à l'assiette ainsi qu'au plateau afin de gérer votre service en toute autonomie.
• D'excellentes qualités relationnelles, avoir le sens du service, organiser son travail selon les priorités et les objectifs seront vos meilleurs atouts pour ce poste.

Type d'emploi : CDI 39h, salaire de 11.90€ brut par heure, en présentiel

Avantages 

• Groupe hôtelier
• Plannings adaptables
• Chèques cadeau de 100€
• Prise en charge du transport quotidien
• Heures supplémentaires majorées
• Pourboires

Pourquoi nous rejoindre 

• Management jeune et dynamique
• Ambiance bienveillante et familiale
• Challenge du projet
• Possibilités d'évolution
• Environnement de travail très agréable

• Juvignac - La Valadière 4* - Juvignac

Are you looking for interns from May to the end of August? 

We are looking for a reception trainee and a floor trainee.

For more information on these positions, please contact reception on +33 (0)3 81 66 30 84 or by e-mail: bhc0101@zenitude-groupe.com 

• Besançon - Les Hauts du Chazal

Your tasks :

• Daily cleaning and maintenance of rooms and annexes
• Clean bathrooms and common areas
• Clean according to instructions
• Maintain the premises
• Change and maintain linen
• Check and manage stocks (products, crockery and linen, merchandise, etc.)
• Keep cart in order and replenish supplies
• Inform the housekeeper of any anomalies concerning equipment in the room
• Scrupulously respect hygiene and safety rules.
• Set up, clear and clean the breakfast buffet
• Greet guests and inform them of buffet operations
• Perform room service
• Process orders
• Tidy and clean laundry and break room

You are a good communicator, responsive and rigorous.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.

Your sense of service, enthusiasm and organizational skills are all assets that will help you succeed in your missions.

Part-time CDI position: 25 hours per week, to be filled as soon as possible. 

• Besançon - Les Hauts du Chazal

Your missions

• Welcome the clients
• Provide information to the clients while their stay
• Be in charge of the incoming and outgoing calls
• Manage the bookings, the availability and attribution of the apartments
• Proceed to the billing and the cashing when clients arrive
• Control the cash machine safety
• Manage the establishment closure
• Be in charge of the breakfast service
• Participate to the clients loyalty and share a good image of the brand Zenitude
• Deal with the orders and deliveries
• Check the well-functioning of the materials and safety of the customers within the hotel

You have ideally a valuable experience as hotel receptionist.

You speak french and english fluently and the knowledge of a 3rd language is a bonus. You have good communication skills, reactivity and strictness.

You have a professional attitude and a good elocution, you are dynamic and you know how to adapt yourself.

Your sense of service, your enthusiasm and your organization are assets that will help you achieve you missions.

• Divonne-les-Bains - Divonne Confort

Your missions

• Welcome customers
• Inform and advise guests during their stay
• Ensure telephone reception
• Manage reservations, availability and allocation of apartments
• Invoice and collect cash from guests as soon as they arrive
• Ensure cash register security and control of funds
• Ensure daily closing of the establishment
• Help build customer loyalty and ensure a good image for the Zenitude brand
• Place orders and monitor deliveries
• Ensure the longevity of the residence's equipment and the safety of people and property within the hotel.

You ideally have at least one significant experience as a receptionist in a hotel establishment.

You are bilingual in English, and fluency in a third language would be a plus. You are a good communicator, responsive and rigorous.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.

Your sense of service, enthusiasm and organizational skills are all assets that will help you succeed in your missions.

Position available on fixed-term contract from May to September 2024, working 35 hours a week.

• Six-Fours-les-Plages - Six-Fours

Your missions

• Welcome customers
• Inform and advise guests during their stay
• Ensure telephone reception
• Manage reservations, availability and allocation of apartments
• Invoice and collect cash from guests as soon as they arrive
• Ensure cash register security and control of funds
• Ensure daily closing of the establishment
• Help build customer loyalty and ensure a good image for the Zenitude brand
• Place orders and monitor deliveries
• Ensure the longevity of the residence's equipment and the safety of people and property within the hotel.

You ideally have at least one significant experience as a receptionist in a hotel establishment.

You are bilingual in English, and fluency in a third language would be a plus. You are a good communicator, responsive and rigorous.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.

Your sense of service, enthusiasm and organizational skills are all assets that will help you succeed in your missions.

Position to be filled on a permanent 35-hour contract as soon as possible.

• Antibes - Le Maestria

Your tasks :

• Daily cleaning and maintenance of rooms and annexes
• Clean bathrooms and common areas
• Clean according to instructions
• Maintain the premises
• Change and maintain linen
• Check and manage stocks (products, crockery and linen, merchandise, etc.)
• Keep cart in order and replenish supplies
• Inform the housekeeper of any anomalies concerning equipment in the room
• Scrupulously respect hygiene and safety rules.
• Set up, clear and clean the breakfast buffet
• Greet guests and inform them of buffet operations
• Perform room service
• Process orders
• Tidy and clean laundry and break room

You are a good communicator, responsive and rigorous.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.

Your sense of service, enthusiasm and organizational skills are all assets that will help you succeed in your missions.

Fixed-term contract from April to October 2024.

• Antibes - Le Maestria

Your missions

• Welcome customers
• Inform and advise guests during their stay
• Ensure telephone reception
• Manage reservations, availability and allocation of apartments
• Invoice and collect cash from guests as soon as they arrive
• Ensure cash register security and control of funds
• Ensure daily closing of the establishment
• Help build customer loyalty and ensure a good image for the Zenitude brand
• Place orders and monitor deliveries
• Ensure the longevity of the residence's equipment and the safety of people and property within the hotel.

You ideally have at least one significant experience as a Receptionist in a hotel establishment.

You are bilingual in English, and fluency in a third language would be a plus. You are a good communicator, responsive and rigorous.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.

Your sense of service, enthusiasm and organizational skills are all assets that will help you succeed in your missions.

Position to be filled on a permanent 35-hour contract as soon as possible.

• Toulouse - Le Parc de l'Escale

Your missions

• Welcome customers
• Inform and advise guests during their stay
• Ensure telephone reception
• Manage reservations, availability and allocation of apartments
• Invoice and collect cash from guests as soon as they arrive
• Ensure cash register security and control of funds
• Ensure daily closing of the establishment
• Help build customer loyalty and ensure a good image for the Zenitude brand
• Place orders and monitor deliveries
• Ensure the longevity of the residence's equipment and the safety of people and property within the hotel.

You ideally have at least one significant experience as a Receptionist in a hotel establishment.

You are bilingual in English, and fluency in a third language would be a plus. You are a good communicator, responsive and rigorous.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.

Your sense of service, enthusiasm and organizational skills are all assets that will help you succeed in your missions.

Position to be filled on a fixed-term contract (6 months) to start on April 2.

Position accommodated as needed.

• Carcassonne - Carcassonne Nord

Your missions

• Manage the reception team
• Integrate, train and develop the skills of the reception team
• Organize customer arrival and departure operations
• Keep the various management charts up to date
• Develop and implement action plans to improve team performance in terms of reception, sales and administrative skills.
• Manage the PMS, reservations and Yield Mangement for which he/she is responsible, and ensure good communication with the MR or Manager.
• Monitor daily invoicing and cash receipts.
• Monitor the administrative follow-up of lodging operations (calculation of occupancy, average prices, etc.).
• Handle any complaints
• Apply and ensure compliance with the establishment's sales policy
• Welcome, inform and advise customers
• Offer and sell products
• Record reservations
• Collect invoices for stays
• Contribute to quality of welcome and stay
• Manage relations with agencies

You ideally have at least one significant experience as a receptionist in a hotel establishment.

You are fluent in English. You are a good communicator, responsive and rigorous.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.Your sense of service, enthusiasm and organizational skills are all assets that will help you succeed in your missions.Position to be filled on a permanent 39-hour contract as soon as possible..

• Magny-les-Hameaux - Versailles

Your tasks

• Clean and refurbish apartments on a weekly and weekly basis
• Restore washrooms and common areas
• Supply and organization of a cart
• Check the condition of equipment, linen and furniture
• Check that maintenance equipment is in good working order and alert in the event of a breakdown
• Observe rules of presentation and hygiene
• Check and manage stocks (products, crockery and linen, merchandise, etc.)
• Tidy and clean linen rooms and break room
• Carry out daily room checks
• Check and count linen (quality, quantity)
• Ensure perfect hygiene in guest areas

You ideally have at least one significant experience in a hotel establishment.

Bilingual in English, with a third language a plus. You are a good communicator, responsive and rigorous.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.

Your sense of service, your enthusiasm and your organizational skills are all assets that will help you to carry out your missions successfully.

35h, permanent position without accommodation, available immediately.

• Divonne-les-Bains - L'Orée du Parc

Your tasks :

• Maintain green spaces, roads, buildings, water, sanitation and small equipment (lawnmowers, etc.)
• Check stocks of equipment and tools
• Maintain garbage room
• Carry out odd jobs (masonry, plastering, painting, plumbing, locksmithing, carpentry)
• Clean technical premises
• Repair defective elements in conjunction with floor staff checks
• In charge of preventive maintenance on common areas, swimming pool and apartments
• Assists and monitors maintenance work carried out by external contractors on the residence's heavy installations (boiler room, elevators, etc.).
• Diagnose faults on installations
• Maintain and repair electrical and sanitary installations
• Maintain various amenities (paint, flooring, wallpaper, woodwork, etc.)
• Clean outside accesses

Ideally, you will have at least one significant experience as a technical agent.

You have a valid "B" driver's license, master basic technical skills in electricity, plumbing, household appliances, green spaces, pool checks, security, etc., are discreet and always bear in mind not to disturb customers, you know how to recognize emergencies and adapt your work accordingly.

Your sense of service, your enthusiasm and your organizational skills are all assets that will help you successfully carry out your missions.

Position to be filled on a permanent 35-hour contract as soon as possible. 

• Divonne-les-Bains - L'Orée du Parc

Your missions

• Welcome customers
• Inform and advise guests during their stay
• Ensure telephone reception
• Manage reservations, availability and allocation of apartments
• Invoice and collect cash from guests as soon as they arrive
• Ensure cash register security and control of funds
• Ensure daily closing of the establishment
• Help build customer loyalty and ensure a good image for the Zenitude brand
• Place orders and monitor deliveries
• Ensure the longevity of the residence's equipment and the safety of people and property within the hotel.

You ideally have at least one significant experience as a Receptionist in a hotel establishment.

You are bilingual in English, and fluency in a third language would be a plus. You are a good communicator, responsive and rigorous.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.

Your sense of service, enthusiasm and organizational skills are all assets that will help you succeed in your missions.

Possibility of accommodation, position available on a permanent 35H contract to be filled as soon as possible.

• Divonne-les-Bains - La Versoix

Your tasks

• Refurbishment of flats on a monthly, weekly and monthly basis
• Restoring sanitary facilities and communal areas
• Supplying and organising a trolley
• Replenishing rooms with welcome products and linen
• Interpreting duty rosters and work sheets
• Follows task scheduling procedures
• Checking the condition of equipment, linen and furniture
• Reporting any anomalies or damage observed in the rooms
• Use and storage of cleaning products
• Checking the quantity and quality of linen Identifying the products and equipment required for each cleaning activity
• Optimise the use of the products and equipment provided
• Check that cleaning equipment is working properly and report any breakdowns
• Apply health and safety rules
• Adopt appropriate gestures and postures
• Pass on information to management and other team members
• Adapt the way you organise your work according to the directives of your hierarchy and the variability of workflows.

Ideally, you will have at least one period of significant experience in a hotel establishment.

You are fluent in English and a third language would be a plus. You are a good communicator, responsive and thorough.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.

Your sense of service, enthusiasm and organisational skills are all assets that will help you to successfully complete your assignments.

35h, available immediately

• Divonne-les-Bains - L'Orée du Parc
• Divonne-les-Bains - La Versoix

Your missions

• Welcome the clients
• Provide information to the clients while their stay
• Be in charge of the incoming and outgoing calls
• Manage the bookings, the availability and attribution of the apartments
• Proceed to the billing and the cashing when clients arrive
• Control the cash machine safety
• Manage the establishment closure
• Be in charge of the breakfast service
• Participate to the clients loyalty and share a good image of the brand Zenitude
• Deal with the orders and deliveries
• Check the well-functioning of the materials and safety of the customers within the hotel

You have ideally a valuable experience as hotel receptionist.

You speak french and english fluently and the knowledge of a 3rd language is a bonus. You have good communication skills, reactivity and strictness.

You have a professional attitude and a good elocution, you are dynamic and you know how to adapt yourself.

Your sense of service, your enthusiasm and your organization are assets that will help you achieve you missions.

• Magny-les-Hameaux - Versailles

Your missions

• Welcome the clients
• Provide information to the clients while their stay
• Be in charge of the incoming and outgoing calls
• Manage the bookings, the availability and attribution of the apartments
• Proceed to the billing and the cashing when clients arrive
• Control the cash machine safety
• Manage the establishment closure
•  Be in charge of the breakfast service
• Participate to the clients loyalty and share a good image of the brand Zenitude
• Deal with the orders and deliveries
• Check the well-functioning of the materials  and safety of the customers withinthe hotel

You will ideally be justified with at least 1 year of significative experience as hotel receptionist.

You speak English fluently and the knowledge of a 3d language is a bonus. You have good communication skills, reactivity and strictness.

You have a professional attitude and a good elocution, you are dynamic and you know how to adapt yourself.

Your sense of service, your enthusiasm and your organization are assets that will help you achieve you missions.

Minimum wage for hotel staff + health insurance + meal benefits + 2 consecutive days off work

• Paris - Charles de Gaulle

Your responsibilities

• Ensure that reception staff behave and behave properly
• Checking and supervising the smooth running of tasks assigned to receptionists (check-in, check-out, various invoices, etc.)
• Checking arrivals for the day and the following day

Ideally, you will have at least one year's experience as a receptionist in a hotel establishment.

You are fluent in French and in English. You are good at communicating, responsive and thorough.

You have a professional appearance and excellent elocution, you are dynamic and adaptable.

Your sense of service, your enthusiasm and your organisational skills are all assets that will help you to successfully complete your assignments.

• Paris - Charles de Gaulle